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Health & Safety

Health & Safety

At The Carnegie Hotel, the health and well-being of our guests, staff and our communities is our top priority. We understand the concern and uncertainty you may be experiencing surrounding the coronavirus (COVID-19) and we are committed to being responsive by following the recommendations of public health authorities (including the WHO and the CDC) and reviewed our procedures to ensure our cleaning and hygiene protocols are even more rigorous than usual. Here are some the changes we have made to meet the recommended standards:

  • Ongoing Training: In addition to training our associates on hygiene protocols, we are also coordinating with vendors and product specialists to make sure we are employing best practices while using their cleaning products to fight the spread of COVID-19 and all viruses.
  • Hygiene & Protection: Proper and frequent hand washing is required for all staff. Any outside vendors working on property must wash their hands, wear gloves and face masks.
  • Social Distancing: Notices have been posted for guests as a reminder to maintain social distancing in public areas. Hand sanitizing stations are available in public areas. Our associates are trained on the importance of maintaining social distancing.
  • Updates: We are closely monitoring any updates provided by public health authorities and ensuring that all staff are informed should guidelines change.

Cleaning Products and Protocols:

Our hotel uses cleaning products deemed by the CDC to be effective against viruses, and we will ensure the most diligent protocols are being followed:

  • Guest Rooms: Our associates are thoroughly cleaning and disinfecting rooms with particular attention focused on high-touch areas. Limited service is being offered to reduce cross-contamination.
  • Public Spaces: We have increased the frequency of cleaning and disinfecting in all public spaces, with a focus on the front desk, elevators, elevator buttons, door handles throughout the building, public bathrooms and room keys.
  • Back of House: Behind the scenes, our associates are increasing the frequency of cleaning and focusing on all high-touch areas. We have added hand sanitizing stations at our employee entrance, break rooms and lockers. We also provide masks and gloves for all our associates to use.

Your health and safety have always been our top priority and we will continue to do all we can to ensure your stay with us is a memorable, safe and a healthy experience.

Thank you for your support. Enjoy your stay.

Julio Vargas
General Manager